Delete your Doc Circle account
Doc Circle, by Srinishtha, lets you delete your account yourself, at any time, in the app or on the website. Deletion happens straight away.
How to delete it
- In the app: open Settings → Data & privacy → Delete account, then confirm.
- On the website: sign in, open Settings → Data & privacy → Delete my account, then confirm.
- Can't sign in any more? Use Lost access to this number? on the sign-in screen to get back in with your email address, or reach us through the contact & grievance page.
What is deleted
- Your name, photo, phone number, email, city, clinic or hospital, qualifications and languages.
- Your notifications and the devices registered for push notifications.
- Your Help & Support conversation and your rating of Doc Circle.
- Your sign-in: you are signed out everywhere and the account can't be used again.
What is kept, and why
- Referrals, messages and their history that involved other doctors stay available to those doctors, with your name removed. They are part of their clinical and professional record, not only yours.
- Your medical registration details, specialty and verification record, as the record of who was verified on Doc Circle.
- Your acceptances of our policies and consent records, which by law can't be changed after the fact, and billing records we are required to keep.
Before you delete
You can download a copy of your data first, from the same Data & privacy screen. Deletion can't be undone.